Shipping Information
All Little Feltlings creations are handmade with care. Please allow 1–3 business days for order processing before shipment.
Domestic (USA): Standard shipping via USPS Ground Advantage usually takes 3–6 business days.
You will receive a shipping confirmation email with tracking once your order has been sent.
Returns & Exchanges
We want you to be happy with your purchase. If there’s an issue with your order, please contact us within 7 days of delivery at shop@littlefeltlings.com or Contact Us with your order number and photos if applicable.
Return Policy:
- Returns are accepted for unused items in original condition and packaging.
- Return requests must be made within 7 days of delivery and shipped back within 14 days.
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Non-returnable items:
Due to the handmade nature and personal use of our products, custom orders and sale items cannot be returned.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).