Last updated: October 2025
At Little Feltlings, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.
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1. Information We Collect
When you make a purchase or create an account on our website, we may collect:
• Your name, email address, and shipping/billing address
• Payment information (processed securely by third-party providers)
• Any messages or notes you send us through forms or email
We do not store or have access to your full payment details (such as credit card numbers).
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2. How We Use Your Information
We use the information you provide to:
• Process and fulfill your orders
• Communicate about your purchase or shipment
• Respond to your inquiries or customer service requests
• Improve our website and products
• Send updates, only if you subscribe to our newsletter
We do not sell, rent, or share your personal data with third parties for marketing purposes.
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3. Data Protection
All transactions are processed through BigCommerce’s secure checkout and trusted payment gateways such as PayPal, Stripe, and Apple Pay.
We take reasonable precautions to ensure that your data is handled safely and protected from unauthorized access or misuse.
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4. Cookies
Our website uses cookies to help provide a better browsing experience — for example, remembering your cart items or preferences.
You can disable cookies through your browser settings, but some site features may not function properly without them.
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5. Third-Party Services
We may use third-party services (such as analytics or payment processors) that collect information under their own privacy policies.
We encourage you to review the privacy practices of those providers for further details.
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6. Data Retention
We keep your order information for our records unless you ask us to delete it.
You may request deletion of your personal data at any time by emailing shop@littlefeltlings.com.
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7. Your Rights
Depending on your location, you may have rights to:
• Access, update, or delete your personal information
• Withdraw consent for marketing communications
To exercise these rights, please contact us directly.
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8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
The latest version will always be available on this page with the “Last Updated” date shown above.
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9. Contact Us
For any questions or requests regarding your personal data or privacy, please contact us at: shop@littlefeltlings.com
Thank you for trusting us with your information and supporting handmade art with heart.